Customize Your Suspension

Withdraw from contract

  1. 1. Details
  2. 2. Confirm
  3. 3. Received

You ordered from us and want to withdraw from the contract? You can do that here online — for the entire order or for individual items. You do not need a customer account and you do not have to give a reason.

We will send the confirmation of receipt here right away.

You will find it in your order confirmation, e.g. ST-20261001-1234. If you do not have it to hand, enter the order date.

What do you want to withdraw from?

You can also declare your withdrawal by letter or email — see the withdrawal policy for details.